• Sales Development Representative

  • Overview

    eCommerce Growth = Rapid Career Growth!  Endicia provides a fun and friendly work-life balanced culture in our brand new location at 323 N. Matilda, Sunnyvale, where we have an exciting new opportunity for a Sales Development Representatives! 


    The Sales Development Representative is the outbound marketing face of the company whose purpose is to transform cold-call engagements into warm prospects and deliver Sales Qualified Opportunities to the Sales Team. Prospected Opportunities, such as those created by the Sales Development Representative, are part of a key metric for the growth of our company. This role reports to the Manager, Inside Sales.


    Why Work with Us?

    • Great employee benefits
    • Competitive base compensation
    • Strong sales commission program
    • 401k w/match
    • Employee Stock Purchase Program (STMP)
    • 3 weeks-vacation accrual
    • A philanthropic mindset (we value our communities)
    • We even offer Pet Insurance
    • It’s an exceptional place to spend your day!

     Endicia Company Overview:

    Stamps.comEndicia®electronic postage solutions make it easier and more affordable to ship parcels through the U.S. Postal Service®. Our solutions have helped thousands of businesses print more than $14 billion in postage. As a long-time, trusted partner of the U.S. Postal Service, we've built our reputation on our commitment to simplifying, improving, and enhancing the shipping process for our customers. That's what we call “innovation with purpose.”


    Our customers view Endicia as vital to their businesses because we help them increase shipping efficiency saving them time, money, and resources. Whether you're a high-volume warehouse shipper, operating an e-commerce site from your home, or simply trying to get invoices out before the day is over, Endicia can help.


    Primary Objectives:

    1. Prospect, educate, qualify and develop leads into sales-ready opportunities
    2. Document all Activities in Salesforce to ensure efficient lead management
    3. Exceed monthly and quarterly targets

    Key Responsibilities:

    1.  Prospect, educate, qualify and develop leads into sales-ready opportunities

    • Establish and build rapport with prospects via telephone and email
    • Calling Prospects/Answering Prospect Calls (4 hours per day)
    • Successfully manage and overcome sales objections to develop interest
    • Emailing Prospects/Responding to Prospect Emails using Outlook (1 hour per day)
    • Transform marketing and prospected leads into qualified sales opportunities
    • Research target contacts and accounts
    • Target company/contact research (1 hour per day)
    • Vetting Leads against existing records (1 hour per day)

    2.  Document all Activities in Salesforce to ensure efficient lead management

    • Capture accurate and complete prospect information.
    • Salesforce Activity Notes, Lead Stage change and Opportunity builds (1 hour per day)

    3.  Exceed monthly and quarterly targets


    Additional Job Duties:

    • Sit for prolonged periods of time.
    • Utilize wrist and hands for a prolonged period of time.
    • Walk short distances.
    • Stand for short periods.
    • Speaking and conversing with others.
    • Lift up to 25lbs without assistance up.

    Education and Experience Requirements:

    • Bachelor’s degree in Business or related field of study a plus
    • Minimum of one (1) year experience as an SDR or BDR (ideally in a SaaS or technology company)

    Skills and Knowledge:

    • Heavy outbound sales Calls
    • Excellent telephone and personal demeanor
    • Must have exceptional written and oral communication skills
    • Ability to uncover customer problems and identify solutions
    • Ability to overcome objections
    • Goal oriented and self-starter

    Computer/Software Proficiency:

    • Working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
    • Working knowledge of CRMs (Salesforce preferred)
    • Working knowledge of Windows PC Environment






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