Stamps.com

  • Business Analyst, Sales

    Category
    Sales
    Location
    US-CA-Sunnyvale
  • Overview

    eCommerce Growth = Rapid Career Growth!  Endicia provides a fun and friendly work-life balanced culture in our brand new location at 323 N. Matilda, Sunnyvale, where we have an exciting opportunity as a Business Analyst, responsible for supporting the Sales Team with weekly revenue reporting, dashboard management, forecasting, pricing, sales analysis. This role reports to the Senior Director, Sales. 

     

    The Sales Operations team is instrumental in supporting and streamlining the sale process by analyzing customer data, optimizing lead management, and working closely with our sales department to continuously improve our operational infrastructure. The group organizes customer and market place data to generate deep customer insights which enhance sales force productivity and effectiveness.

     

    Company Perks:

    Competitive pay, 401k with company match, Medical, Dental and Vision Insurance, 3-weeks’ vacation accrual, Employee Stock Purchase Plan, Educational Reimbursement, Commuter benefits, Discount programs, Inventor patent bonuses

     

    Endicia Company Overview:

    Stamps.comEndicia® electronic postage solutions make it easier and more affordable to ship parcels through the U.S. Postal Service®. Our solutions have helped thousands of businesses print more than $14 billion in postage. As a long-time, trusted partner of the U.S. Postal Service, we've built our reputation on our commitment to simplifying, improving, and enhancing the shipping process for our customers. That's what we call “innovation with purpose.”

    Our customers view Stamps.com Endicia as vital to their businesses because we help them increase shipping efficiency saving them time, money, and resources. Whether you're a high-volume warehouse shipper, operating an e-commerce site from your home, or simply trying to get invoices out before the day is over, Stamps.com Endicia can help.

     

    Responsibilities

    Primary Objective:  

    1. Support sales planning activities.
    2. Perform analysis activities.
    3. Monitor industry trends.
    4. Assist Sales Management as needed.

     

    Essential Position Duties (typical monthly, weekly, daily tasks):

    1. Support sales planning activities.
      • Collect and manipulate data to gather key metrics for management stakeholders.
    2. Perform analysis activities.
      • Generate sales reports, create views reports, move objects and various other CRM needs
      • Analyze, sort, and process large amounts of revenue data using MS-Excel functions (Pivots, V-lookups)
      • Define, measure, and communicate core operational metrics.
      • Provide insight and recommendations for improvement to the business.
    3. Monitor industry trends.
      • Gather and analyze data from field sales, contracts, competitors, and secondary market research.
    4. Assist Sales Management as needed.

     

    Qualifications

    • Education and/or Experience:                                                                  

      • Bachelor’s degree in business administration, marketing, or mathematics is preferred.
      • Must have at least Two (2) years’ experience planning, budgeting, and analysis for a sales organization.
      • Must have at least One (1) year experience working with SaleForce.com, preferably as an administrator.
      • Previous experience with SQL a plus.

      Skills and Knowledge:

      • Experience entering, tracking and reporting data.
      • Ability to work under deadlines, time constraints, ability to multi-task without compromise qualities.
      • Proven ability to communicate effectively using both written (PPT, email) and verbal across different groups within Sales, as well as cross functionally. 
      • Strong independent work ethic, self-starter, must be able to handle multiple projects simultaneously.
      • Ability to work in a dynamic, fast paced environment and pick up new skills quickly.
      • High degree of attention to detail.
      • Team player – builds working relationships with team members and personnel at all levels.

       Computer/Software/Application Proficiency:                                                   

      • Proficient in MS Word, Excel (V-look up function, Pivot Table, Macros), PowerPoint, Outlook
      • Salesforce.com admin level or proven experience required, specifically: reporting, dashboards, campaigns, leads (managing, importing), opportunities, maintain and continually update/expand on the Salesforce.com documentation. 

    Travel Requirements:

    • Less than 10%.

     

    EOE/M/F/Vet/Disability

     

     

     

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