The Field Account Manager (FAM) works direct with our large shipping clients to ensure we grow volume and retain existing business. The role is responsible for revenue growth within a specified portfolio of managed accounts, customer satisfaction, and client retention. The Field Account Manager is responsible for maintaining and growing external relationships with personnel from the United States Postal Service and other channel partners, as well as, internal cross functional teams. This is a remote position.
Stamps.com Endicia’s Sales organization leads the company’s efforts to grow market share. The Sales team plays a key role in building loyalty and trust with our customers. Our developed and motivated Sales teams implement company strategies and business processes which ensure sales targets are maximized. The Field Account Manager team works directly with channel partners and internal company teams across the organization to ensure client satisfaction and retention.
WHO WE ARE
Endicia, a wholly owned subsidiary of Stamps.com (NASDAQ: STMP), is a leading provider of internet-based postage services for e-commerce businesses of all sizes. Stamps.com Endicia’s postage and shipping solutions save time and provide access to the best possible U.S. Postal Service® rates. We know that shipping can be complex and our goal is to simplify your shipping operations so you can focus on doing what you do best.
WHAT WE DO
Stamps.com Endicia's electronic postage solutions make it easier and more affordable to ship parcels through the U.S. Postal Service®. Our solutions have helped thousands of businesses print more than $14 billion in postage. As a long-time, trusted partner of the U.S. Postal Service, we've built our reputation on our commitment to simplifying, improving, and enhancing the shipping process for our customers. That's what we call “innovation with purpose.”
Our customers view Stamps.com Endicia as vital to their businesses because we help them increase shipping efficiency saving them time, money, and resources. Whether you're a high-volume warehouse shipper, operating an e-commerce site from your home, or simply trying to get invoices out before the day is over, Stamps.com Endicia can help.
Essential Position Duties (typical monthly, weekly, daily tasks):
Education and/or Experience:
Skills and Knowledge:
What Endicia provides to help you be successful in this role: