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  • Sales Operations Researcher (Temp)

    Category
    Sales
    Location
    US-CA-Mountain View
  • Overview

    The Sales Operations Researcher provides research support and assistance to the Sales Operations team. The role performs certain regular tasks around the collection and analysis of customer data, as well as a range of activities that contribute to and support the production and delivery of research material.  This is a temporary role with an assignment of approximately three to six months in length. The postion reports to the Manager, Sales Operations. 

     

    The Sales Operations team is instrumental in supporting and streamlining the sale process by analyzing customer data, optimizing lead management, and working closely with our sales department to continuously improve our operational infrastructure.  We organize customer and market place data to generate deep customer insights which enhance sales force productivity and effectiveness.

    Responsibilities

    Primary Objectives:  

    1. Maintain sales databases
    2. Audit and build lead lists
    3. Create surveys for managed accounts and customers
    4. Communicate with USPS team to collect and score data findings

     Essential Position Duties:

    • Researching customer accounts
    • Data entry into excel
    • Auditing and building of lead lists
    • Create Surveys for managed accounts and customers
    • Contacting Channel USPS team members to collect and score data findings
    • Assist with channel partner database projects
    • Assist in other various projects as needed

    Qualifications

    Education and/or Experience:                                                             

    • High School Diploma or GED required
    • Bachelors degree preferred
    • Previous research and or data entry experience a plus

    Skills and Knowledge:

    • Self-starter
    • Exceptional attention to detail, with strong time management and organizational skills
    • Good written and oral communication skills
    • Able to complete tasks and projects with little to no supervision

    Computer/Software/Application Proficiency:                                                  

    • Proficient in using Microsoft tools (Word, Excel, PowerPoint)
    • Experience with SalesForce is a plus

     

    physical Requirements:  

    • Sit for prolonged periods of time
    • Utilize wrist and hands for a prolonged period of time
    • Walk short distances
    • Stand for short periods
    • Speaking and conversing with others
    • Lift up to 25lbs without assistance up to chest height

     

    EOE/M/F/Vet/Disability

     

    #LI-RS1

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