The Major Account Manager (MAM) is responsible for our top shipping clients to ensure success by driving growth within an assigned portfolio of managed accounts, retaining volume and managing customer satisfaction. The role works directly with personnel from the United States Postal Service, other channel partners, product marketing, engineering and other personnel to ensure client satisfaction and retention.
Endicia’s Sales Organization leads the company’s efforts to grow market share and increase revenue. We play a key role in building loyalty and trust with our customers. Our developed and motivated Sales teams implement company strategies and business processes which ensure sales targets are maximized. The Major Account Manager team concentrates on Endicia’s most strategically important accounts and works directly with channel partners and internal company teams across the organization to ensure client satisfaction and retention.
WHO WE ARE
Endicia, a wholly owned subsidiary of Stamps.com (NASDAQ: STMP), is a leading provider of internet-based postage services for e-commerce businesses of all sizes. Stamps.com Endicia’s postage and shipping solutions save time and provide access to the best possible U.S. Postal Service® rates. We know that shipping can be complex and our goal is to simplify your shipping operations so you can focus on doing what you do best.
WHAT WE DO
Stamps.com Endicia's electronic postage solutions make it easier and more affordable to ship parcels through the U.S. Postal Service®. Our solutions have helped thousands of businesses print more than $14 billion in postage. As a long-time, trusted partner of the U.S. Postal Service, we've built our reputation on our commitment to simplifying, improving, and enhancing the shipping process for our customers. That's what we call “innovation with purpose.”
Our customers view Stamps.com Endicia as vital to their businesses because we help them increase shipping efficiency saving them time, money, and resources. Whether you're a high-volume warehouse shipper, operating an e-commerce site from your home, or simply trying to get invoices out before the day is over, Stamps.com Endicia can help.
Essential Position Duties (typical monthly, weekly, daily tasks):
Education and/or Experience:
Skills and Knowledge:
What Endicia provides to help you be successful in this role: